13:38:25.663+03:00 INFO (3DE0) BaseServices::LaunchItemSessionCallback : CdkLaunchItemTask Callback: Exit. 13:38:25.598+03:00 INFO (3DE0) DesktopWindow::Connect : Create remote window successful. 13:38:25.598+03:00 ERROR (3DE0) PartnerAppMgr::ChannelAddRef : No shared memory channel. 13:38:24.655+03:00 INFO (3DE0) PCoIPWindow::SetSelectedDisplays : The selected monitors () and screen size(1920, 1080) are applied to agent. 13:38:24.655+03:00 INFO (3DE0) PCoIPWindow::CreateRemoteWindow : Soft keypad support disabled for cn=test-edn,ou=applications,dc=vdi,dc=vmware,dc=int. 13:38:24.654+03:00 INFO (3DE0) FolderRedirectionManager::SubscribeCDRCapabilitåhange : Init folder redirection capablity tests. 13:38:24.654+03:00 INFO (3DE0) FolderRedirectionManager::InitAutoRedirect : Init folder auto redirect settings. 13:38:24.652+03:00 INFO (3DE0) PCoIPWindow::CreateRemoteWindow : Launching RemoteMKS with PCOIP protocol, launchitem is: 'FO Internet Access' ('cn=test-edn,ou=applications,dc=vdi,dc=vmware,dc=int') Thanks for your reply, our proxy administrator already configure the white list on proxy server to allow the traffic, but still have the error, below are the log from Vmware client and also I take the log by Microsoft Network Monitor, it shows the vmware-remotemks.exe is failed to coneect to the vmware server:
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